Privacy Policy

1. Who We Are

TAYS Automation is a trading name of Tays Engineering Ltd, a company registered in England and Wales. Our registered address is 1 Downview Way, Arundel, BN18 0HN, United Kingdom.

We are the data controller for personal information collected through this website. If you have any questions about this policy, please contact us at tinashe@taysautomation.com .

2. What Data We Collect

We collect personal data in the following situations:

• Contact form: first name, last name, email address, phone number, company name, service interest, and your message.
• Job applications: first name, last name, email address, phone number, position applied for, cover letter, and CV/résumé.
• Website usage: we may collect anonymised analytics data (e.g. pages visited, browser type) to improve our website. This does not identify you personally.

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide the information or services you have requested.
• Process and manage job applications.
• Comply with legal and regulatory obligations.
• Improve our website and services based on anonymised usage data.

We will not use your data for unsolicited marketing without your explicit consent.

4. Legal Basis for Processing

Under the UK GDPR, we process your data on the following lawful bases:

• Consent — when you submit a contact or application form and tick the consent checkbox.
• Legitimate interests — responding to business enquiries and improving our services.
• Legal obligation — where we are required to retain records by law.

5. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected:

• Contact enquiries: up to 12 months after the enquiry is resolved.
• Job applications: up to 6 months after the recruitment process concludes, unless you consent to being kept on file for future roles.

After these periods, your data is securely deleted.

6. Sharing Your Data

We do not sell, rent, or trade your personal data. We may share it only with:

• Internal staff who need access to process your enquiry or application.
• IT service providers (e.g. hosting, email) who process data on our behalf under data processing agreements.
• Law enforcement or regulatory bodies if we are legally required to do so.

7. Cookies

Our website may use essential cookies to ensure it functions correctly. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and request your consent.

8. Your Rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — request deletion of your personal data where there is no lawful reason to retain it.
• Restriction — ask us to limit how we process your data in certain circumstances.
• Portability — receive your data in a structured, machine-readable format.
• Withdraw consent — at any time, where processing is based on consent.
• Object — to processing based on legitimate interests.

To exercise any of these rights, please email tinashe@taysautomation.com . We will respond within 30 days.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data submitted via our website is transmitted over HTTPS.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date it was last updated. We encourage you to review it periodically.

11. Contact & Complaints

If you have concerns about how we handle your data, please contact us first at tinashe@taysautomation.com . If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk .